When I’m scoping out a new project with a client, I start by asking three questions:

1. What is your intention; what is it that you want to make / have made?
2. What is your motivation; what is the reason you are doing this right now, as opposed to later?
3. What is your expectation; what do you think will happen after you have what you’re asking me to do?

I find that these questions, when posed in real-time over the phone or over coffee, will give me almost everything I need to know.

David Seah. Making Clarity.